Frequently Asked Questions

can a home owner do their own plumbing?

This varies depending on where you live. Routine maintenance can be done by the home owner, but most installations or repairs should have a permit and an inspection. Installing or repairing anything improperly could lead to damage of property, contents, and even health problems. If you're not confident about what needs to be done or how to accomplish the job, the best thing to do is to call the proffesionals at RFG Plumbing. Their expertice will ensure qualty work and safety for everyone in the home.

My neighbours have backwater valves, why would I need one?

Backwater Valves would prevent sewer discharge from backing up into your home from your main sewer drain. If your neighbours have backwater valves, sewer backup could fill your home's basement instead, causing flooding and damage to your property and it's contents. A Backwater Valve could save you from the costs of flooding damage.

Is it OK to use chemical drain cleaners?

Leaks happen when chemical cleaners breakdown seals and related componets of your drainage system, costing you extra money in repairs. The preffered way to unclog a drain is the use of physical meathods like an eel, a jetter, or a compressed air snake.

what are my payment options?

At RFG Plumbing, we accept all forms of payment including credit, debit, e-transfer, and cash. Ask us about our financing options.

Do plumbing jobs require a permit?

Most plumbing jobs do require a permit. Reqirements differ from municipalities so it's important to contact your local building department. If your not sure, you can contact us at RFG Plumbing. (519)817-7117.

is my garbage disposal causing clogs?

Garbage disposals work by grinding food items before they enter your drain. This could overload your drainage system and cause problems including blocked pipes. Food items could also become trapped in the machine causing foul oders. We do not recommend the use of garbage disposals or "garburators." A good option could be the use of outdoor compost, (which is better for the environment,) and will save on your electricity bill.


should baby wipes, makeup wipes, or feminine products be flushed?

Absolutely not. None of these items will break down. These products will sit in your pipes collecting grease and other waste items. Eventually a plumber will be needed to unclog the system. Wipes and related products should always be disposed of in the garbage.

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